Last Updated: [Insert Date]
Welcome to Base Ball Pro World! These Terms and Conditions govern your use of our website baseballproworld.com and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms.
At Base Ball Pro World, we’re committed to providing quality baseball and softball equipment to players of all levels. These terms are designed to protect both you and us, ensuring a positive shopping experience for all our customers.
1. User Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not attempt to interfere with or disrupt the website’s security systems
- Be responsible for all activities that occur under your account
- Provide a secure delivery location for your orders
- Inspect products upon delivery and report any issues within 48 hours
2. Products and Services Description
Base Ball Pro World specializes in:
- Baseballs and softballs for various uses (including batting cage, fastpitch, and slowpitch)
- Certified youth bats and USSSA baseball bats
- Batting helmets and youth catchers gear
- Training balls and golf balls
- Other baseball and softball equipment and accessories
We strive to provide accurate product descriptions and images. However, slight variations in color or appearance may occur due to photographic lighting or device display settings.
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Ordering and Payment Terms
Order Process
When you place an order:
- You will receive an order confirmation email
- We process orders within 1-2 business days after payment confirmation
- Once shipped, you will receive tracking information
- We reserve the right to refuse or cancel any order for any reason, including suspected fraud
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All prices are in US Dollars. Your payment card may be subject to foreign transaction fees depending on your location and bank policies.
Shipping Information
We ship globally except to Asia and some remote regions:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)
Delivery times are estimates and may be affected by factors beyond our control, including customs processing.
4. Returns and Exchanges
We want you to be completely satisfied with your purchase:
- Most items can be returned or exchanged within 15 days of delivery
- Items must be in new, unused condition with original tags and packaging
- For health and safety reasons, batting helmets and youth catchers gear are FINAL SALE unless defective
- To initiate a return, email [email protected] with your order number and reason for return
- We will provide a Return Merchandise Authorization (RMA) number and instructions
Return Shipping Costs
- We cover return shipping if the return is due to our error (wrong item, defective product)
- Customers are responsible for return shipping for changes of mind, size exchanges, etc.
Refunds
- Refunds are processed to the original payment method within 5-7 business days of receiving the return
- Original shipping fees are non-refundable for returns based on customer preference
- Depending on your financial institution, it may take 3-5 additional business days for the refund to appear on your statement
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Base Ball Pro World or our content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, or republish any content from this site without our prior written permission. The Base Ball Pro World name and logo are trademarks of our company.
6. Limitation of Liability
Base Ball Pro World shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- The use or inability to use our products or services
- Unauthorized access to or alteration of your transmissions or data
- Any other matter relating to our products, services, or website
Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product(s) in question.
We are not responsible for delays in delivery due to circumstances beyond our control, including but not limited to weather events, customs processing, carrier delays, or other force majeure events.
7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.
8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of California, United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in San Diego County, California.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 667 Holden Street, San Diego, US 92103
