FAQ

A: We specialize in a wide range of high-quality baseball and softball equipment, including baseballs, softballs, bats (such as Certified Youth Bats and USSSA Baseball Bats), batting cage balls, batting helmets, training balls, youth catchers gear, and even golf balls. Our products are designed for players of all levels, from youth leagues to seasoned pros.

A: Absolutely! We offer dedicated youth products like Certified Youth Bats and Youth Catchers Gear, ensuring safety and performance for young athletes. Our gear meets standard certifications for quality and durability.

A: Yes, we cater to both sports with items like Fastpitch Softballs, Slowpitch Softballs, and Baseballs. Whether you’re into baseball or softball, we have the equipment to support your game.

A: We ship globally to customers across the Americas and Europe, but due to logistical constraints, we currently do not ship to Asia or some remote areas. If you’re unsure about your location, contact us at [email protected] for confirmation.

A: We offer two shipping methods:
– Standard Shipping: Costs $12.95 via DHL or FedEx, with delivery in 10-15 days after shipment.
– Free Shipping: Available for orders over $50 via EMS, with delivery in 15-25 days after shipment.
Orders are processed within 1-2 business days.

A: Once your order ships, you’ll receive a confirmation email with tracking information. This allows you to monitor your delivery in real-time and know exactly when to expect your package.

A: After processing (1-2 business days), Standard Shipping takes 10-15 days, and Free Shipping takes 15-25 days. Times may vary slightly during peak seasons, but we strive for efficiency.

A: We accept returns within 15 days of receiving your order. Items must be in unused condition with original packaging. Please contact our support team at [email protected] to initiate a return and get instructions.

A: For safety reasons, used or damaged items, especially personalized gear, may not be eligible for return. Refer to our return policy details or contact us for specifics.

A: We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions. All payments are processed through encrypted systems to ensure your data’s safety.

A: No, you can checkout as a guest. However, creating an account allows you to track orders, save preferences, and enjoy faster checkout in the future.

A: Yes, we use industry-standard encryption and partner with trusted payment gateways to protect your information. We never store sensitive data like credit card numbers on our servers.

A: For any questions or issues, email us at [email protected]. Our team is responsive and dedicated to helping you have a great experience with Base Ball Pro World.

A: We’re located at 667 Holden Street, San Diego, US 92103. Feel free to reach out if you need to send correspondence or have location-based inquiries.